Noticeboard

Flu and Covid Vaccinations

Please contact the surgery to check if you are eligible and current booking arrangement for vaccinations.

Try the NHS App

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can: 

  • order repeat prescriptions
  • access NHS 111 online
  • find NHS services
  • view your health records
  • book appointments
  • and much more… 

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

GP Extended Hours Service

Greater access to medical support. Extra same day and routine appointments are available locally with GP Care Wakefield. 

GP Care Wakefield is an extension of your GP practice and offers appointments with GPs, nurses and other healthcare professionals.

Available 

Weekdays 5pm - 9.30pm

Saturdays 9am-5pm

Sundays and bank holidays 9am - 3pm

To get help, just call the GP surgery during these times and you will be diverted to the service.

Flu and Covid Injections

We have flu and Covid Injections clinics starting from October 2022. Please contact the practice to book into these clinics if you are eligible.

Common Illnesss & Injuries

For information about many common illnesses and injuries, symptoms and treatments, and advice about what to do, when to get help and which NHS service to use, visit the NHS website: nhs.uk.

Some pharmacies will be open on Monday. You can drop in for expert advice on many common illnesses such as headaches, sore throats and aches and pains, and there is no need to book an appointment.

Pharmacies can also give you help and information on which medicines you can buy over the counter to help manage your illness. To find a pharmacy, visit the NHS website: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

SMS Text Messages to your mobile phone

This practice will on occasion wish to use the above service to notify you of:
  • Reminders of appointments.
  • Changes to your booked appointment.
  • National issues such as Flu pandemics.
  • Practice being closed due to unforeseen circumstances.
  • Cancelled or altered clinics including GP, Nurse & Healthcare assistant.
  • Reminders of any reviews or vaccinations due.

If you do not wish to receive any text messages and want to opt out, please inform the practice.

PRACTICE PHARMACIST

Saman and Mobeen are our new PCN Pharamcists. They are both skilled at medication reviews and can answer all types of questions on prescribing and prescriptions.

If the receptionists suggests you see a Pharmacist for a medication review and lifestyle advice, then this is because the practice would like you to do so. She supports us in our prescribing and also helps with audit work and monitoring of prescribing trends.

Practice Pharmacists have now been utilised in many practices nationally over the last few years and are proving to be a very useful resource to practices. You are still free to see the GP for your medication review should you wish, just let the receptionist know.

Dementia Friendly Status

The Practice has been recognised as a Dementia Friendly Practice and has submitted a Action Plan to the Dementia Action Alliance. Further information to help people with Dementia and their carers and to raise awareness of Dementia can be found by clicking on the Dementia Awareness tab below (bottom right)

Services for Young People

Newland Surgery has now been accredited as a Young Persons/Teenage Friendly Practice.

Please click on the 'Clinics and Services' tap at the top for further information.

Access the online appointment system via NHS App

Access the online appointment system via SystmOne

Routine Appointments

pen_on_diaryTo book an appointment :

- please call the surgery on 01924 220256 after 08:00am. Morning and afternoon appointments are pre-bookable in advance.

- by using your NHS App Account

· visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

Appointments are for one person and only usually to discuss one problem. If you feel you need more time then please book a double appointment.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Urgent Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

· phone us on 01924 220256, Monday to Friday from 8am to 6.30pm

· visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

For urgent appointments you may have to wait in the surgery and you may not be able to see the doctor of your choice

Telephone Consultations

If you feel your problem could be dealt with over the telephone rather than by a visit to the surgery please call after 08:00 and inform reception. A doctor or nurse will then call you back.

Examples of subjects suitable for telephone consultations include minor ailments, medication requests outside of your normal repeats or follow up consultations for long-term problems.

Cancellations

If you cannot attend your appointment for any reason please inform us as soon as possible in order that the slot can be given to someone else. Patients who repeatedly fail to attend without cancelling will be invited to the surgery to discuss the problem.

To cancel your appointment:

· use your NHS account (through the NHS website or NHS App)

· phone us on 01924220256, Monday to Friday from 8am to 6.30pm

· reply CANCEL to your appointment reminder text message if available.

Your appointment

However you choose to contact us, we may offer you a consultation:

· by phone

· face to face at the surgery

· on a video call

· by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you need help with your appointment

Please tell us:

· if there’s a specific doctor, nurse or other health professional you would prefer to respond

· if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email

· if you need an interpreter

· if you have any other access or communication needs

Did you know you can also book routine nurse appointments on evenings and weekends at GP Care Extended Access Service in Wakefield?

If you struggle to make daytime appointments to see the nurse, ask our receptionist about an evening or weekend slot instead at GP Care Extended Access Service.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website