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Face coverings when accessing GP practices

 

We are asking all our patients to wear a face covering or something else that can cover the mouth and nose, such as a scarf, if you come to the surgery for an appointment.

Coronavirus (COVID-19): latest information and advice

Due to the ongoing situation with Coronavirus we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.  In order to protect our patients and staff and we are asking our patients to support us with this.

 

What does this mean for you?

If you have a new continuous cough, and / or a temperature and/or loss of taste or smell, please stay at home for 7 days. For further information and the latest Corona Virus advice please visit :

 

www.nhs.uk/coronavirus or

www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

 

During this time if you have any other medical needs please contact the surgery and you will be offered a telephone consultation with a clinician and your health needs will be assessed – this may lead to a face to face consultation if needed.

Access to the surgery building will be restricted to those who have been invited to attend for an appointment. Only the patient with the appointment will be allowed into the building. Only one adult will be allowed to accompany a child with an appointment.

You can access the surgery by telephone, email ( newland.surgery@nhs.net for non urgent problems) or online (if you have registered).

 

Thank you for your understanding during this difficult time.

 

FREE BASIC LIFE SUPPORT AND DEFIB TRAINING WED 26th FEB 2020 12.30PM-3PM Venue : Newland Surgery

We have limited places available for this training, anyone (our patients and members of the local community) interested to attend this event, please contact the surgery and leave your details with reception.

Electronic Prescription Service

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from the 4th March 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

PRACTICE PHARMACIST

Sara Hafidh has been with us now for a few months and replaces Kemi Daniels. Sara works every Monday afternoons. She is very skilled at medication reviews and can answer all types of questions on prescribing and prescriptions.

If the receptionists suggests you see Sara for a medication review and lifestyle advice, then this is because the practice would like you to do so. She supports us in our prescribing and also helps with audit work and monitoring of prescribing trends.

Practice Pharmacists have now been utilised in many practices nationally over the last few years and are proving to be a very useful resource to practices. You are still free to see the GP for your medication review should you wish, just let the receptionist know.

GP CARE WAKEFIELD

Is an extended out of hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield district.

It operates from 6 – 10 pm Monday to Friday, and 9 – 3pm Saturday’s, Sunday’s and Bank Holiday’s.   Telephones will be automatically diverted during operating hours. Outside of these times please telephone 111 or ring back during normal surgery hours if your need is not urgent.

Following triage of your problem, if deemed appropriate the service will offer you a GP appointment at Trinity Medical Centre or Pontefract General Infirmary.

There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service. Patients who prefer not to give shared consent cannot access this service.

The service is not available for routine matters such as repeat prescriptions

Dementia Friendly Status

The Practice has been recognised as a Dementia Friendly Practice and has submitted a Action Plan to the Dementia Action Alliance. Further information to help people with Dementia and their carers and to raise awareness of Dementia can be found by clicking on the Dementia Awareness tab below (bottom right)

CQC Inspection Rating

The practice was inspected by the Care Quality Commission in September 2015 and is delighted to announce that it has been rated as 'GOOD'. The full report is available by clicking on the CQC tab below.

Services for Young People

Newland Surgery has now been accredited as a Young Persons/Teenage Friendly Practice.

Please click on the 'Clinics and Services' tap at the top for further information.

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Patient Survey During COVID-19

Dear Patient

 

NHS Wakefield CCG want your views on services provided by your GP practice during COVID-19

NHS Wakefield Clinical Commissioning Group (CCG) is responsible for designing local health services. We work with GP practices across Wakefield District.

We are asking patients to tell us about their experience of using the services during COVID-19. We are doing this with all practices across Wakefield District.

We would like you to complete our survey, which is available online at

https://www.surveymonkey.co.uk/r/seeingGPinWF or in paper copy from the practice. Please complete this by 14 August.

Paper copy of the survey can be sent back to us to FREEPOST NHS WAKEFIELD CCG, White Rose House, West Parade, Wakefield, West Yorkshire WF1 1LT. You don’t need a stamp to post it.

All information will come back to the CCG and we will analyse the responses. All replies are strictly confidential and not linked to your care at the practice.

If you need help completing the survey, please contact: 01924 315746 or email wakccg.engagement@nhs.net

Many thanks in advance.

NHS Wakefield CCG

Face coverings when accessing GP practices

 

We are asking all our patients to wear a face covering or something else that can cover the mouth and nose, such as a scarf, if you come to the surgery for an appointment.

 

The government is asking people not to buy medical grade masks so they can be saved for frontline health and care workers, and instead make their own face coverings at home.

 

You can use a simple scarf or bandana that ties behind your head or make your own ‘no-sew’ face coverings using the advice available online at the gov.uk website. Simply search for ‘face covering’. Face coverings are also available to buy in shops or online.

 

Face coverings should not be worn by children under three and people who would find wearing them difficult (such as people with breathing difficulties).

 

Clinicians that are seeing patients face-to-face will be wearing personal protective equipment (face mask/gloves/aprons). This is for your safety as well as theirs.

 

Further advice about wearing face coverings in enclosed spaces can be found here www.gov.uk/government/news/public-advised-to-cover-faces-in-enclosed-spaces

When we are Closed

If you need medical help fast and you are not in a life threatening situation please call the new NHS 111 Service.

The easy to remember, free to call number (mobiles and landlines) is available 24 hours a day, 365 days a year, the service is available for people who aren't sure if they need to go to A&E, don't have a GP or generally need reassurance and advice.

GP Care Wakefield : GP Extended Hours Service

Greater access to medical support. Appointments for medical support are now available on:

Weekdays 6pm - 10pm

Weekends and bank holidays 9am - 3pm

To get help, just call the GP surgery during these times and you will be diverted to the service.

*Practice Extended Opening Hours Monday 6:30pm to 8:30pm *

The surgery will be open for extended hours every Monday evening providing prebookable appointments to patients.

Welcome to Newland Surgery Online

This website is designed to help you make the best use of the services we offer. Any new patients joining will be offered a consultation for a new patient health check and registration cannot be completed without one. This is all part of our programme of health promotion and better care. 

The practice has suitable access for disabled patients.

Practice Mission Statement

Here at Newland Surgery we will always strive to give the the best possible service to all our patients by providing primary health care of the highest quality by a well trained and motivated healthcare team.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Services for Young People

Newland Surgery has been accredited as a Young Persons/Teenage Friendly Practice.

Please click on the 'Clinics and Services' tap at the top for further information.

We participate in the C Card Scheme for young people

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Friends & Family Test

From the 1st December 2014 all GP practices are required to ask patients to complete the the Friends & Family test.  

Please feel free to offer us your opinion of how you think we measure up against these questions by clicking on the 'Friends & Family survey' tab at the top right of the page

Risk profiling: how your NHS records are used

Privacy notice

This practice is taking part in a new NHS service that helps your family doctor (GP) to spot whetheryou need more help to manage your health. The service is called “risk profiling”.

Using information from your health records, a secure NHS computer system will look at any recent treatments you have had in hospital or at this surgery, and any existing health conditions that you have, and alert your doctor to the likelihood of a possible future hospital admission. The clinical Risk Stratification in General Practice team at the surgery will use the information to help you get early care and treatment where it is needed.

 

The information will be seen only by qualified health workers involved in your care. NHS security systems will protect your health information and patient confidentiality at all times.

 

If you don’t want your information being used in this way, or have any other concerns, please contact the surgery on 01924 220256 and explain your preference to any of the reception team.

 

 

CQC Care Quality Commission

(Health and Social Care Act 2008) Rated : GOOD

For further information please click on number 5 in the right hand column.  

Engage Connect Services:

This allows use of Engage Connect by a guest as well as those registered to use the service.

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